How long the record must be kept
Practitioners SHALL MAINTAIN A PATIENT RECORD FOR A MINIMUM OF SIX YEARS FOLLOWING THE LAST PATIENT ENCOUNTER, with exceptions for records previously transferred or provided to the patient, and records required by contractual obligation or federal law to be kept longer. Practitioners SHALL POST INFORMATION OR IN SOME MANNER INFORM ALL PATIENTS CONCERNING THE TIME FRAME FOR RECORD RETENTION AND DESTRUCTION. PATIENT RECORDS SHALL ONLY BE DESTROYED IN A MANNER THAT PROTECTS PATIENT CONFIDENTIALITY. An optometrist SHALL NOT REQUIRE PATIENTS TO BUY OPHTHALMIC GOODS, PAY ADDITIONAL FEES, OR SIGN A WAIVER OR RELEASE IN EXCHANGE FOR A COPY OF THE SPECTACLE PRESCRIPTION.
- Provider class
- Virginia optometrists
What this means operationally
The posting duty is the unusual one and it is affirmative: patients must be told the retention AND DESTRUCTION time frame, whether by posted notice or otherwise, so a practice with a retention policy it has never published is non-compliant even if it retains correctly. The spectacle-prescription rule is a records-access provision in commercial clothing — the prescription cannot be conditioned on buying goods, paying a fee, or signing a waiver, which forecloses the three ways a retail optical setting would otherwise leverage it.
Applies when
- A Virginia optometrist holds patient records, destroys them, or is asked for a copy of a spectacle prescription
Exceptions
- Records previously transferred to another practitioner or health care provider, or provided to the patient or the patient’s personal representative under Va. Code § 54.1-2405
- Records required by contractual obligation or federal law may need to be maintained for a longer period

