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HIPAA compliance for urgent care centers in Colorado

Colorado keeps obligations of its own alongside HIPAA, with different recipients and triggers from the federal rules. Beyond that, Colorado has 8 recorded rules that apply to urgent care centers differently from other businesses in the state — set out below with their conditions and sources.

Colorado jurisdiction record verified against primary state authority August 2026. General reference, not legal advice.

Does this reach your practice?

Two questions have to be settled before any state rule matters: whether HIPAA reaches a practice like yours, and whether Colorado's own law reaches a practice that HIPAA already covers.

Federal — is this practice a covered entity

Urgent care centers that electronically conduct claims, eligibility, authorization, or other adopted transactions are HIPAA covered entities. Once covered, the duties below are required across every shared workstation, rotating clinician, laboratory workflow, and care handoff.

State — how Colorado law interacts with HIPAA

Colorado substitutes federal notice for part of its scheme but keeps a residual state duty of its own. Urgent care centers operating here should expect both a federal and a state obligation, with different recipients and triggers.

Colorado Attorney General guidance under § 6-1-716 provides that an entity regulated under HIPAA or another applicable state or federal regime may generally comply with § 6-1-716 by following its primary regulator's notification procedures, subject to two express exceptions: (a) Colorado AG notice under § 6-1-716 is still required when the breach affects 500 or more Colorado residents, and (b) where federal and state notice periods differ, the shorter period applies. The Colorado AG has specifically noted that HIPAA's potential 60-day individual-notice window does not override Colorado's 30-day outer bound — a HIPAA-regulated entity must therefore notify Colorado residents within 30 days even if HIPAA alone would allow up to 60. Colorado also maintains the Colorado Privacy Act (CPA, C.R.S. §§ 6-1-1301 et seq.) which imposes independent obligations on controllers of personal data.

What Colorado adds for urgent care centers specifically

Rules that exist because of the combination — not federal HIPAA, which applies the same way everywhere, and not Colorado's general breach law, which applies the same way to every business in the state.

Minor consent to treatment

Minor may consent

Notwithstanding any other provision of law, a physician licensed to practice in Colorado, upon consultation by a minor as a patient and with that minor's consent, may examine, prescribe for and treat the minor for use of drugs or a substance use disorder WITHOUT THE CONSENT OF OR NOTIFICATION TO the parent, legal guardian, or any other person having custody or decision-making responsibility for the minor's medical care.

Provider class
a physician licensed to practice in Colorado
Service
examination, prescription and treatment for use of drugs or a substance use disorder

What this means operationally

No age floor, and the statute rules out NOTIFICATION as well as consent — which is stronger than the substance-use routes in Michigan and California, where the professional retains discretion to inform a parent. Colorado leaves no such latitude in this section, so a practice cannot fall back on clinical judgment to tell a parent about drug treatment the minor consented to here.

Applies when

  • A minor consults a licensed physician and consents
  • The care concerns use of drugs or a substance use disorder
State statuteColo. Rev. Stat. § 13-22-102, consent clauseMinors of any age consulting a physician about drug useVerified 2026-08-29

Minor may consent

Notwithstanding any other provision of law, a pregnant minor may authorize prenatal, delivery and post-delivery medical care for herself related to the intended live birth of a child. Separately, with the minor's consent, a health-care provider licensed, certified or registered under title 12 acting within their scope of practice may furnish contraceptive procedures, supplies or information to a minor without notification to or the consent of the minor's parent, legal guardian, or any other person having custody of or decision-making responsibility for the minor.

Service
prenatal, delivery and post-delivery care related to an intended live birth; and contraceptive procedures, supplies or information
Provider class
for contraception, a health-care provider licensed, certified or registered under title 12 acting within their scope of practice

What this means operationally

Two of the shortest provisions in the corpus, and both are written without an age floor. The contraception limb is notable for who it reaches: any provider licensed, certified OR REGISTERED under title 12 acting in scope, which is a wider class than the physician-only routes elsewhere in the same article. The pregnancy limb is bounded to care related to an INTENDED LIVE BIRTH.

Applies when

  • The minor is pregnant and the care relates to an intended live birth
  • Or the minor consents to contraceptive procedures, supplies or information
State statuteColo. Rev. Stat. §§ 13-22-103.5, 13-22-105Pregnant minors, and minors seeking contraceptionVerified 2026-08-29

Minor may consent

A physician licensed to practice in Colorado, on consultation by a minor patient who indicates that they were the victim of a sexual offense under part 4 of article 3 of title 18, and with that minor's consent, may perform customary and necessary examinations to obtain evidence of the offense and may prescribe for and treat the patient for any immediate condition caused by it.

Provider class
a physician licensed to practice in Colorado
Service
examination to obtain evidence of a sexual offense, and treatment of any immediate condition caused by it

What this means operationally

The trigger is the minor's own indication that they were a victim, not a substantiated report. The authority is bounded to evidence collection and to conditions caused by the offense — it is not a general treatment consent, so care outside that scope needs a different route.

Applies when

  • The minor indicates they were the victim of a sexual offense and consents
State statuteColo. Rev. Stat. § 13-22-106(1)Minors indicating they were victims of a sexual offenseVerified 2026-08-29

Minor may consent

A health-care provider or facility consulted by a patient who is a minor SHALL PERFORM, at the minor's request, a diagnostic examination for a sexually transmitted infection, shall treat the minor if necessary, shall discuss, administer, dispense or prescribe preventive measures or medications where applicable, and shall include appropriate therapies and prescriptions. The consent of a parent or legal guardian is not a prerequisite for a minor to receive consultation, examination, preventive care or treatment for sexually transmitted infections. A provider who provides such services is not civilly or criminally liable for performing them, except for negligent acts or omissions.

Service
diagnostic examination, preventive care and treatment for a sexually transmitted infection
Provider class
any health-care provider or facility consulted by the minor

What this means operationally

The only consent provision in this corpus written as a DUTY rather than a permission — the provider shall perform the examination at the minor's request. That inverts the usual analysis: the question is not whether the practice may treat without a parent, but whether it may decline, and the section does not appear to leave that open. There is no age floor and the obligation runs to any health-care provider or facility, not to a named professional class.

Applies when

  • A minor requests a diagnostic examination, care, prevention services or treatment for a sexually transmitted infection

Exceptions

  • The immunity does not extend to negligent acts or omissions
State statuteColo. Rev. Stat. § 25-4-409(1)Minors of any ageVerified 2026-08-29

Minor may consent

Notwithstanding any other provision of part 1 of article 6 of title 25, no unmarried person under eighteen years of age may consent to permanent sterilization procedures without the consent of a parent or guardian. No hospital, clinic, medical center, institution or pharmacy shall subject any person to any standard or requirement as a prerequisite for contraceptive procedures, supplies or information, including sterilization, other than referral to a physician.

Service
permanent sterilization procedures
Patient population
unmarried persons under eighteen

What this means operationally

The boundary on the contraception route in § 13-22-105, and it is drawn by MARITAL STATUS rather than by age alone — a married minor is outside the restriction. Read with the prohibition on prerequisites, the section produces a narrow rule: a practice may not impose conditions on contraceptive access beyond referral to a physician, but permanent sterilization for an unmarried minor is the one place parental consent is required.

Applies when

  • An unmarried person under eighteen seeks permanent sterilization

Exceptions

  • A married minor is outside the restriction
  • No prerequisite other than referral to a physician may be imposed for contraceptive procedures, supplies or information
State statuteColo. Rev. Stat. § 25-6-102(3), (6)Unmarried minors seeking permanent sterilizationVerified 2026-08-29

Limit on liability

A physician who examines, prescribes for or treats a minor under § 13-22-102, and any person acting pursuant to the physician's direction, incurs no civil or criminal liability by reason of having made the examination or prescription or having rendered the treatment. The protection does not extend to negligent acts or omissions by the physician or by any person acting at the physician's direction.

Provider class
a physician licensed to practice in Colorado, and any person acting at the physician's direction
Service
examination, prescription and treatment for use of drugs or a substance use disorder

What this means operationally

Recorded apart from the consent grant because they answer different questions. The grant establishes that the minor's consent suffices; this limits the consequences of having relied on it, and it reaches beyond the physician to anyone acting at the physician's direction — which is the part that matters for nursing and support staff. The statute limits civil and criminal liability, and it does so only for the consent question: negligence in the care itself is expressly outside the protection.

Applies when

  • Care was given to a minor under § 13-22-102

Exceptions

  • Does not extend to negligent acts or omissions
State statuteColo. Rev. Stat. § 13-22-102, immunity clauseMinors treated under § 13-22-102Verified 2026-08-29

Minor confidentiality

Release prohibited

Health care provided to a minor under § 25-4-409 is confidential, and information related to that care MUST NOT BE DIVULGED TO ANY PERSON OTHER THAN THE MINOR — except that reporting required under the Child Protection Act of 1987, part 3 of article 3 of title 19, still applies. If the minor is thirteen years of age or younger, the health-care provider MAY involve the minor's parent or legal guardian. A health-care provider shall counsel the minor on the importance of bringing the parent or legal guardian into the minor's confidence regarding the consultation, examination or treatment.

Service
consultation, examination, preventive care or treatment for a sexually transmitted infection

What this means operationally

The prohibition is written against ANY person other than the minor, which is broader than a parental-access rule — it reaches spouses, other relatives, and by its terms anyone the practice might otherwise route information to, including through billing. The single age-based relaxation runs the opposite way from most statutes: discretion to involve a parent exists only where the minor is THIRTEEN OR YOUNGER, so it narrows as the patient gets older. The counseling duty is owed in every case and is satisfied by a conversation, not a disclosure.

Applies when

  • A minor received care under § 25-4-409

Exceptions

  • Reporting required under the Child Protection Act of 1987 still applies
  • Where the minor is 13 or younger the provider may involve the parent or legal guardian
State statuteColo. Rev. Stat. § 25-4-409(2)Minors treated for a sexually transmitted infectionVerified 2026-08-29

Parental access to records

Provider must disclose

PRIOR to examining or treating a minor under § 13-22-106(1), a physician shall make a reasonable effort to notify the parent, legal guardian, or any other person having custody or decision-making responsibility for the minor's medical care of the sexual offense. So long as the minor has consented, the physician may examine and treat the minor whether or not the notification was achieved and whether or not those notified have given consent; but if the person with decision-making responsibility objects to treatment, the physician shall proceed under part 3 of article 3 of title 19.

Provider class
a physician licensed to practice in Colorado
Service
examination or treatment of a minor following a sexual offense

What this means operationally

The only ADVANCE parental-notification duty in the corpus outside Michigan's warning rule, and it runs the opposite way from the confidentiality instinct — a minor disclosing a sexual offense triggers an obligation to try to tell the parent about the offense before care begins. What keeps it workable is that failure to reach the parent, and even the parent's refusal, do not stop the care. An objection does not block treatment either; it redirects the physician into the child protection process.

Applies when

  • A minor is to be examined or treated under § 13-22-106(1)

Exceptions

  • Care proceeds on the minor's consent whether or not notification succeeded and whether or not those notified consented
  • An objection by the person with decision-making responsibility redirects the physician to part 3 of article 3 of title 19
State statuteColo. Rev. Stat. § 13-22-106(2)Minors examined or treated after a sexual offenseVerified 2026-08-29

Each rule above was read against the cited source on the date shown. General reference for compliance planning, not legal advice — confirm current text before relying on it.

Colorado breach obligations

These apply to businesses generally rather than to urgent care centers in particular, and they are shown after applicability because whether they reach you depends on the answer above.

Coloradobreach data →

Individual notice deadline

In the most expedient time possible, without unreasonable delay, and within 30 days after the date of determination that a security breach has occurred, subject to the specified law-enforcement delay.

The outer bound of 30 days is materially shorter than HIPAA's 60-day individual-notice window. Federal and state duties apply independently.

State regulator notice

Required at 500+ residents

If a security breach is reasonably believed to have affected 500 or more Colorado residents, the covered entity must provide notice to the Colorado Attorney General using the Data Breach Reporting Form.

Source: Colo. Rev. Stat. § 6-1-716 (material 30-day breach regime enacted by HB18-1128, effective September 1, 2018; further amended by HB26-1426, effective August 12, 2026 — see notes for currency detail)

Statewide rules that also reach urgent care centers

Minor may consent

A minor eighteen years of age or older, or a minor fifteen years of age or older who is living separate and apart from a parent or legal guardian — with or without their consent — and is managing their own financial affairs regardless of the source of income, or any minor who has contracted a lawful marriage, may consent to organ or tissue donation or to the furnishing of hospital, medical, dental, emergency health and surgical care to themselves. The consent is not subject to disaffirmance because of minority, and the minor has the same rights, powers and obligations as if they had attained majority. Parental consent is not necessary, and no hospital, physician, surgeon, dentist, trained emergency health-care provider or their agent or employee who in good faith relies on such a minor's consent is liable for civil damages for failure to secure the parent's consent.

What this means operationally

The Colorado route that reaches beyond behavioral health — it names dental and surgical care expressly and is not tied to a service list. Fifteen is a lower age floor than the equivalent status routes in Texas, Virginia and Washington, all of which use sixteen. The good-faith reliance protection names dentists and trained emergency health-care providers among those covered, so it is not confined to physicians.

Applies when

  • The minor is 15 or older, living separate and apart from a parent, and managing their own financial affairs
  • Or the minor has contracted a lawful marriage

Exceptions

  • Except as otherwise provided in §§ 15-19-204, 18-1.3-407(4.5) and 25-4-409
StatewideColo. Rev. Stat. § 13-22-103(1), (2)Minors 15 and older living apart and self-supporting, and married minorsVerified 2026-08-29

Payment liability

The parent, parents or legal guardian of a minor described in § 13-22-103(1) shall not be liable to pay the charges for care provided to the minor on that minor's consent, unless the parent, parents or legal guardian agrees to be so liable.

What this means operationally

Colorado uses an AGREEMENT test rather than California's or Maryland's participation test, which puts it alongside Massachusetts at the stricter end: a parent who drives the minor to the appointment, or who is the insurance subscriber, has not agreed to pay. The agreement has to be obtained, which makes it a front-desk step and not an inference from the demographic record.

Applies when

  • Care was provided on the consent of a minor described in § 13-22-103(1)

Exceptions

  • A parent or guardian who agrees to be liable is liable
StatewideColo. Rev. Stat. § 13-22-103(2), payment clauseMinors who consented under § 13-22-103(1)Verified 2026-08-29

Duty to keep an accurate record

For the purposes of § 25-1-802, MEDICAL INFORMATION TRANSMITTED DURING THE DELIVERY OF HEALTH CARE VIA TELEMEDICINE, as defined in § 12-240-104(10), IS PART OF THE PATIENT'S MEDICAL RECORD maintained by a health-care provider.

What this means operationally

This closes the gap a practice would otherwise argue: material generated in a telehealth encounter is not ancillary correspondence, it is the medical record, and every access, copying, format, timing and inspection-logging duty in the section reaches it. The practical consequence is about systems rather than policy — where a telemedicine platform holds session data outside the EHR, that data is still the record and must be retrievable and producible on the same clocks. A practice that cannot export from its telehealth vendor has a records problem, not a vendor problem.

Applies when

  • Health care is delivered via telemedicine as defined in § 12-240-104(10)
StatewideColo. Rev. Stat. § 25-1-802(5)Patients, personal representatives and authorized third-party requestersVerified 2026-08-30

Parental right of access

Every patient record in the custody of an enumerated licensed provider, EXCEPT records withheld in accordance with 45 C.F.R. 164.524(a), MUST BE AVAILABLE to the patient or the patient's personal representative UPON SUBMISSION OF A VALID AUTHORIZATION FOR INSPECTION OF RECORDS, DATED AND SIGNED BY THE PATIENT, at reasonable times and upon reasonable notice. A SUMMARY of records pertaining to a patient's MENTAL HEALTH PROBLEMS may, upon written request accompanied by a signed and dated authorization, be made available to the patient or personal representative FOLLOWING TERMINATION OF THE TREATMENT PROGRAM.

What this means operationally

Colorado requires a signed, dated authorization even for the patient inspecting their OWN record, which is unusual and is a real workflow difference from states where a patient's own request needs no form. Practices should hold a compliant inspection-authorization form rather than treating a verbal or emailed ask as sufficient. The mental-health limb is narrower than it looks twice over: what is available is a SUMMARY rather than the record, and it is available only AFTER the treatment program has terminated, so a patient in active treatment has no route to it under this section.

Applies when

  • A patient or personal representative submits a signed, dated authorization to inspect records held by an enumerated provider

Exceptions

  • Records withheld in accordance with 45 C.F.R. § 164.524(a)
  • Mental health records yield only a summary, and only after the treatment program terminates
StatewideColo. Rev. Stat. § 25-1-802(1)(a)Patients and patients' personal representativesVerified 2026-08-30

Duty to keep an accurate record

ALL REQUESTS by a patient or the patient's personal representative for inspection of their medical records SHALL BE NOTED WITH THE TIME AND DATE OF THE REQUEST AND THE TIME AND DATE OF INSPECTION by the health-care provider or the provider's designated representative. The patient or personal representative SHALL ACKNOWLEDGE THE INSPECTION BY DATING AND SIGNING THE RECORD FILE. A health-care provider SHALL NOT CHARGE A FEE FOR THE INSPECTION of medical records.

What this means operationally

This creates a record ABOUT the record, and it is the duty Colorado practices most often have no system for. Four data points must be captured — request time, request date, inspection time, inspection date — and the patient must physically sign the file to acknowledge having seen it. An electronic portal that logs a view but collects no signature does not satisfy the acknowledgment limb. Note the fee rule: inspection is free, which is distinct from copying, so a practice that charges a records-handling fee merely to let someone look at their chart is charging for something the statute forbids.

Applies when

  • A patient or personal representative requests inspection of their medical records
StatewideColo. Rev. Stat. § 25-1-802(4)Patients and patients' personal representativesVerified 2026-08-30

Parental right of access

A COPY of the records, INCLUDING RADIOGRAPHIC STUDIES, must be made available to the patient or personal representative upon request and payment of the fee A COVERED ENTITY MAY IMPOSE IN ACCORDANCE WITH HIPAA, or to a THIRD PERSON who requests the records upon submission of a HIPAA-compliant authorization, a valid subpoena, or a court order, and payment of reasonable fees. FOR A REQUEST NOT EXCEEDING SIX HUNDRED SIXTY-FOUR PAGES, the fees charged to a third person SHALL NOT EXCEED THE REASONABLE FEES.

What this means operationally

Colorado does not write its own per-page schedule for patient requests — it adopts the HIPAA covered-entity fee by reference, so the federal cost-based limit is the operative constraint and a practice tracking only state law will look in the wrong place. The six-hundred-and-sixty-four-page threshold is the hinge for third-party requests: at or below it, reasonable fees; above it, the separate attorney cap applies. That specific number is worth building into the billing workflow, because it is where the rule changes character.

Applies when

  • A patient, personal representative or authorized third person requests copies of records

Exceptions

  • Nothing requires disclosure of information privileged, confidential or protected from discovery or admission under state or federal law, including under §§ 12-30-204 and 25-3-109 or 42 U.S.C. § 1320c
StatewideColo. Rev. Stat. § 25-1-802(1)(b)(I)(A), (1)(e)Patients and patients' personal representativesVerified 2026-08-30

Deadline to respond to an access request

An INVOICE for all records provided in response to a request for medical records MUST BE PROVIDED TO THE REQUESTOR WITHIN THIRTY DAYS of receiving a valid request, and the records must be provided UPON PAYMENT of the invoice. If a health-care provider is UNABLE to provide access within thirty days, the provider MAY EXTEND the time frame by AN ADDITIONAL THIRTY DAYS, and MUST NOTIFY THE REQUESTOR IN WRITING of the extension WITHIN THE INITIAL THIRTY-DAY PERIOD. A RECORD NOT PROVIDED WITHIN THIRTY DAYS, OR WITHOUT WRITTEN NOTIFICATION OF A THIRTY-DAY EXTENSION, MUST BE PROVIDED TO THE REQUESTOR AT NO COST, absent an independent intervening FORCE MAJEURE that renders the requested records inaccessible, irretrievable or undeliverable within the required time frame. Where a force majeure event prevents compliance, the provider shall give WRITTEN NOTICE as soon as reasonably practicable but NOT LATER THAN FIVE BUSINESS DAYS after becoming aware of the event; the thirty-day period recommences upon RESOLUTION of the event; the provider shall notify the requestor within five business days after resolution; and all notices must be DELIVERED IN THE SAME FORMAT IN WHICH THE REQUEST WAS RECEIVED. Force majeure means a factor outside the parties' control that makes performance impossible or impracticable as a result of an event the parties could not have anticipated or controlled.

What this means operationally

The sanction is the point: miss thirty days without a written extension notice and the records become FREE. That converts a records backlog from an administrative annoyance into direct revenue loss, and it is self-executing rather than requiring a complaint. Two traps follow. The extension notice must go out INSIDE the first thirty days — a notice on day thirty-one preserves nothing — and it must be written. The force majeure route is real but tightly policed: notice within five business days of becoming aware, a fresh thirty days only from RESOLUTION, a second notice within five business days of resolution, and every notice delivered in the same format the request arrived in, so an emailed request cannot be answered by post.

Applies when

  • A valid request for medical records is received

Exceptions

  • An independent intervening force majeure event, with written notice within five business days of the provider becoming aware of it
StatewideColo. Rev. Stat. § 25-1-802(1)(d)(II), (III), (IV)Patients, personal representatives and authorized third-party requestersVerified 2026-08-30

Parental right of access

As used in § 25-1-802, PATIENT RECORD DOES NOT INCLUDE A DOCTOR'S OFFICE NOTES.

What this means operationally

A single sentence that removes a whole class of material from every access, copying, format and timing duty in the section. It is narrower than the federal psychotherapy-notes exclusion and differently drawn — it turns on the material being office notes rather than on a separately maintained psychotherapy record — and Colorado does not define the term further, so the boundary between a clinical entry and an office note is left to the practice. That ambiguity cuts both ways and should not be leaned on: a practice that classifies substantive clinical content as office notes to avoid disclosure is making a judgement no authority in this section supports.

Applies when

  • A request under § 25-1-802 would otherwise reach a doctor’s office notes
StatewideColo. Rev. Stat. § 25-1-802(3)Patients, personal representatives and authorized third-party requestersVerified 2026-08-30

Limit on copy fees, format or delivery

The health-care provider MUST provide the medical records IN ELECTRONIC FORMAT if the person requests electronic format, the ORIGINAL medical records ARE STORED IN ELECTRONIC FORMAT, and the medical records ARE READILY PRODUCIBLE in electronic format. The provider SHALL DELIVER the medical records in electronic format, upon request and payment of the fees, where those three conditions are met.

What this means operationally

Three conditions, all of which must hold, and the middle one is the one practices misread: the ORIGINAL must be stored electronically. A paper chart later scanned to satisfy a request is not an original stored in electronic format, so a practice with paper originals owes paper. Conversely a fully electronic practice cannot insist on printing. Readily producible refers to the system's actual capability, so a format the EHR genuinely cannot export is outside the duty — but inconvenience is not incapability.

Applies when

  • A requester asks for electronic format, the originals are stored electronically, and the records are readily producible in that format
StatewideColo. Rev. Stat. § 25-1-802(1)(b)(I)(B), (1)(d)(I)Patients and patients' personal representativesVerified 2026-08-30

Limit on copy fees, format or delivery

If a licensed health-care professional determines that a COPY of a radiographic study, including an X ray, mammogram, CT scan, MRI or other film, IS NOT SUFFICIENT for diagnostic or other treatment purposes, the enumerated practitioner SHALL MAKE THE ORIGINAL of any radiographic study AVAILABLE to the patient, the personal representative, a person authorized by the patient, or another health-care professional or facility as specifically directed, pursuant to a HIPAA-compliant authorization and upon payment of the reasonable fees. If a practitioner releases an original radiographic study, THE PRACTITIONER IS NOT RESPONSIBLE for any loss, damage or other consequences as a result of the release. Any original radiographic study made available MUST BE RETURNED UPON REQUEST TO THE LENDING PRACTITIONER WITHIN THIRTY DAYS.

What this means operationally

The trigger is a clinical judgement by a licensed professional that a copy will not do, which means the practice cannot be compelled to surrender originals on request alone. Two protections follow that are worth relying on: releasing the original carries no liability for loss or damage, and the original is RETURNABLE within thirty days of a request to return it. A practice lending films should log the loan and the return date, because the thirty-day clock is the only lever it has to get a diagnostic original back into a record it must still retain.

Applies when

  • A licensed health-care professional determines a copy of a radiographic study is insufficient for diagnostic or treatment purposes
StatewideColo. Rev. Stat. § 25-1-802(1)(b)(II)Patients and patients' personal representativesVerified 2026-08-30

Limit on copy fees, format or delivery

The TOTAL SUM of fees that a health-care provider may charge and collect for a record request made by AN ATTORNEY WHO REPRESENTS THE PATIENT, or the attorney of the patient's personal representative, pursuant to a HIPAA-compliant authorization, a valid subpoena or a valid court order, IF THE REQUESTED RECORD EXCEEDS SIX HUNDRED SIXTY-FOUR PAGES, MUST NOT EXCEED FOUR HUNDRED DOLLARS. That cap DOES NOT APPLY if a health-care provider is REQUIRED TO SEGREGATE, WITHHOLD OR REDACT protected health information from the requested record to comply with applicable law.

This changes on 2028-01-01

The figure in this proposition changes on 1 January 2028 and biennially after. The four-hundred-dollar amount is a floor as well as the current cap, so the rule never moves downward, but any published guidance quoting four hundred dollars will be stale from that date and the operative number will be the one the Secretary of State publishes rather than one stated in statute.

What this means operationally

A hard dollar ceiling, not a per-page rate, and it bites exactly where large-volume litigation requests do. Two boundaries decide whether it applies at all: the requester must be the patient's own attorney rather than any third party, and the record must exceed 664 pages — at or below that threshold the ordinary reasonable-fee rule governs instead. The redaction carve-out is the practical escape and it is narrower than it reads: it applies where segregation or redaction is REQUIRED by law, not where the practice chooses to review the file, so a routine privilege check does not lift the cap.

Applies when

  • An attorney representing the patient or the personal representative requests a record exceeding 664 pages under a HIPAA authorization, subpoena or court order

Exceptions

  • Does not apply where the provider is required by law to segregate, withhold or redact protected health information from the requested record
  • Does not apply to requests at or below 664 pages, which are governed by the reasonable-fee rule
StatewideColo. Rev. Stat. § 25-1-802(1)(b)(III), (1)(c)Patients, personal representatives and authorized third-party requestersVerified 2026-08-30

What applies to urgent care centers everywhere

Urgent care combines high patient volume, walk-in identity verification, rotating personnel, shared workstations, labs, imaging, prescribing, occupational medicine, and rapid care coordination. The SRA must account for the speed and turnover built into the operating model.

Shared workstations, unique user access, automatic locking, unattended sessions, and physical screen visibility
The EHR, registration, intake, claims, eligibility, patient portal, e-prescribing, laboratory, and imaging systems
Access granted to physicians, advanced-practice clinicians, nurses, technicians, front-desk staff, contractors, and temporary personnel
Walk-in identity verification and the handling of minors, guardians, family members, and representatives
Primary-care, hospital, specialist, referral, and care-coordination disclosures
Occupational-medicine, employer, workers' compensation, drug-testing, and return-to-work workflows
Full urgent carecompliance guide →

Knowing the Colorado rule is not the same as meeting it.

The risk assessment asks what your practice actually does — which systems hold records, who reaches them, which vendors touch them — and reports against the obligations that apply to you, including the Colorado rules on this page.

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