Network · Patient Trust Center
Compliance your patients can actually verify.
A public, branded page where patients see your current compliance standing. Verifiable. Live. Differentiating in markets where trust is a buying decision.
HIPAA mapping
What this satisfies in the Security Rule.
3 citations, each with the specific Patient Trust Center behavior that satisfies it. The mapping is the receipt — what you can show an auditor without assembling anything new.
§164.520Notice of Privacy Practices
Practices must provide notice of privacy practices. The Trust Center hosts the current NPP with version history.
§164.522Rights to request privacy protection
Patients have the right to request restrictions. The Trust Center includes the request submission workflow.
§164.524Access of individuals to PHI
The Trust Center is the patient-facing access surface for §164.524 requests.
What it does
The public surface for verifiable compliance.
Patients are increasingly aware of breach risk. The healthcare sector has held the top breach-cost spot for fourteen years. Patients searching for a new provider increasingly check what they can verify about the practice's privacy standing before they walk in.
The Patient Trust Center is a public, branded page on your practice's domain (patient-trust.yourpractice.com or similar) showing your live compliance standing. Current score. Security architecture summary. Patient rights information. The page updates as your platform state updates — verifiable, live, and differentiating compared to the static “we take privacy seriously” boilerplate that competing practices use.
The page also serves as the entry point for patient self-service — access requests, amendment requests, restriction requests, communication preferences. Patient initiates from the Trust Center; the request flows into your practice's queue via Patient Management.
How it works
6 mechanisms keep Patient Trust Center working.
Public, branded subdomain.
The page lives at a subdomain you configure (trust.yourpractice.com or similar). Patient Protect handles hosting, TLS, and uptime. Your practice's branding (logo, colors, contact) renders consistently with your main site.
Live compliance score display.
The same composite compliance score from Live Diagnostics is displayed publicly. As your score moves, the displayed value moves. The display is honest — practices with low scores show low; the platform doesn't hide the number to avoid embarrassment. Most practices on Patient Protect carry scores in the 78–92 range, which presents well publicly.
Security architecture summary.
A summary of the security architecture supporting the practice's compliance — the platform's encryption, access controls, audit posture, and infrastructure. The text is templated; practice-specific elements (branding, contact) populate from the Organization record.
Notice of Privacy Practices hosting.
The current NPP is published on the Trust Center. Version history is accessible — patients can see the NPP that was in effect on any past date. Useful for §164.520 compliance and for patients exercising rights tied to a specific past disclosure.
Patient rights workflow entry.
The Trust Center is the patient-self-service entry point. Patients click through to request access, amendment, or restriction; the request enters the practice's Patient Management queue with all context.
Trust badge for practice's main site.
Optional badge embeds — a small badge with your live score that you embed on your main practice website. Clicking the badge brings the visitor to the Trust Center. Useful for practices that want a visible signal of compliance standing without remodeling their main site.
Who this is for
Built for the practices that need it most.
Practices in patient-choice markets.
Patients increasingly choose providers based on perceived trust signals. In sectors where patient choice is meaningful (behavioral health, primary care, specialty practices accepting self-pay), the Trust Center is a differentiation lever.
Practices marketing on privacy or security.
Some practices position around privacy as a market-facing feature — boutique practices, premium-positioning practices, specialty practices in sensitive sectors. The Trust Center is the public expression of that positioning.
Practices facing competitive pressure from larger systems.
Independent practices competing against larger health systems often face perception that “bigger is more secure.” The Trust Center is the verifiable public response — your specific practice's specific standing, displayed live.
Practices recovering from a breach.
Post-breach, demonstrating sustained compliance is part of the recovery. The Trust Center is the public-facing demonstration; combined with the platform's audit trail, it shows the practice's commitment is current and verifiable.
Connected to
No module is an island.
Patient Trust Centerworks because it's connected. Every signal feeds another module; every closure becomes evidence somewhere else.
System layer
Live Diagnostics
The compliance score displayed publicly is the same score from Live Diagnostics.
Learn moreNetwork layer
Patient Management
Patient rights workflows initiated from the Trust Center flow into Patient Management.
Learn moreOperations layer
Access Management
The security-architecture summary references the role-based access controls from Access Management.
Learn moreWhat you get
6outcomes you'll feel in week one.
Verifiable public compliance.
Live, branded, your practice's current state.
Differentiation.
Specific, dated, verifiable beats “we take privacy seriously” boilerplate.
§164.520 NPP hosting.
Current NPP plus version history.
Patient rights self-service.
§164.524, §164.526, §164.522 request workflows initiated from the public page.
Trust badge for main site.
Embeddable badge for practice websites.
Verification anchors.
Specific claims with linked evidence.
Is the public score required?
What about patients who don't visit the Trust Center?
Can the Trust Center handle multiple practice locations?
Is the patient-rights workflow Pro-only?
How does the Trust Center handle privacy?
Does the Trust Center replace our practice's main website?
Continue exploring
Related features in the platform.
System
Live Diagnostics
A single composite score across every module on the platform. Updated in real time. Present it to auditors, board members, your team — it's always now.
Learn moreNetwork
Patient Management
One place for patient records. Role-based access. Every view, edit, export logged automatically. The audit trail builds itself while you do the work.
Learn moreOperations
Access Management
From administrator to patient, every role has defined boundaries enforced at every endpoint. No shared logins. No manual overrides.
Learn moreNext step
Compliance your patients can actually verify.
Most Pro practices stand up their Trust Center inside the first week. The badge embed comes next.
No contracts. No consultants. Starting at $99/mo.